Pass 48 FSCK
Posted by NOC at 11:09 AM
Pass 48 required an unscheduled FSCK on the main partition. Estimated downtime is 30-45 minutes.
Thank you for your patience.
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VOIP IssuesPosted by Dan at 11:10 AM
Hello, As some of you may have noticed - our VOIP is experiencing intermittent issues. We are working on fixing it as quickly as possible, however during this time, you may experience dropped calls or inability to reach us from time to time. If you are experiencing these problems - please submit a ticket to our help desk at http://desk.hostdime.com/ and we will resolve your inquiry as quickly as possible. If your server requires a reboot, you can still submit it via DECC without any problems. Thank you for your patience and understanding while we work this out.
Emergency VPS21 MaintenancePosted by Dan at 10:47 AM
Hello, We’ve discovered some hardware problems on VPS21 and are currently taking it down for approximately 30 minutes to perform diagnostics and possible hardware swaps. We apologize for any inconvenience this may have caused. Thanks, [RESOLVED] Phone System Outage - 09/18/08 9:45amPosted by Mike at 09:15 AM
This issue has been resolved and our phone number is working normally 407.756.1126. Thank you for your patience during this time. Phone System Outage - 09/18/08 9:45amPosted by Mike at 08:46 AM
We are currently experiencing a problem with our phone system that is being worked on as we speak. We sincerely apologize if you are trying to call in and receiving a busy signal as we can understand this may be frustrating. We anticipate this issue should be resolved very shortly and we will update everyone as soon as the system is fixed. Our Help Desk is working normally so do feel free to post a ticket if you require immediate assistance: https://desk.hostdime.com Thank you for your patience. Pass 57 MaintenancePosted by NOC at 09:40 AM
Pass57 will be down to replace the RAM due to numerous ECC errors. Estimated downtime is 20 minutes. Thank you for your patience Dime79 Upgrade UpdatePosted by Hector S. at 10:50 AM
Hello, The dime79 update completed and is fine. There were incompatibilities on the server and there was an unusual amount of intermittent httpd issues from 8am to 3pm, yesterday. This is a rare instance of an upgrade problem. The server is running correctly now. Thank you for your patience and understanding. Dime79 UpgradePosted by Hector S. at 10:01 AM
Hello, We are currently upgrading MySQL and PHP to version 5 on dime79.dizinc.com. There will be a brief period of intermittent mysql and php service inaccessibility during this time. We will post and update upon completion of the upgrade. Thank you for your patience. VPS22 FSCKPosted by NOC at 12:29 PM
Unfortunately, VPS22 is currently down for an fsck on the main /vz partition. Estimated downtime is 30-45 minutes. Thank you Jet41 fsckPosted by Dan at 07:29 AM
Hello, Jet41 is currently going through a filesystem check. Once the fsck will be complete, we will be fully investigating as to what the cause of the problems was in the first place. ETA for the server to be back up is ~10-25 minutes.
Thank you for your patience and understanding while we deal with this matter.
Cab 25 Maintenance - CompletedPosted by NOC at 10:44 PM
Hello, The maintenance for cabinet 25 is now fully completed. All services have returned. Thank you. Cab 25 Maintenance Tonight @ 12AM ESTPosted by Dan at 04:37 PM
Hello, Unfortunately during our last emergency maintenance, the switch that was used as a replacement has proved to be extremely flaky and we would like to get it replaced tonight at 12AM EST. The maintenance window for the replacement is between 45 minutes - 1 hour. The following list of shared/reseller/vps servers will be affected by the maintenance:
vps16.hdvps.com
We apologize for any inconvenience this may cause. We understand that uptime is crucial, but there is nothing worse than an unplanned outage, which in some cases could lead to even further, extended downtime. Thanks,
PDU/Power strip failure ~7:30AM 09.01.08Posted by Dan at 07:23 AM
Hello, One of the PDU’s powering roughly 15 servers had failed this morning at around 7:30AM. We have gone ahead and replaced the faulty PDU and all servers should now be coming up. The following list of shared/reseller servers were affected:
JET27.HASWEB.COM
Power strip/PDU failures are very rare, so hopefully we shouldn’t be seeing anything of this nature for quite a while. If you are still experiencing issues on any of the above servers, please submit a ticket to our helpdesk. We apologize for any inconvenience this may have caused. |
